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If you need to lodge a claim or have any other enquiries please contact us by email or by phone 1300 133 234.

Prescription Glasses (frame or lenses)

What's Covered
Accidental damage
  • Covers you when there is sudden and unforeseen damage to the Eyewear
Theft of glasses
  • In the event your Eyewear is stolen through no fault of your own (conditions apply)
What's not covered
Theft from an unattended vehicle
  • unless the Eyewear is completely hidden from view within a fully locked and secure vehicle where violent or forcible entry to the vehicle has been used.
Theft from any secured premises
  • unless there is evidence of violent or forcible entry to the premises.
Theft or Accidental Damage
  • where no actual known identifiable event can be attributed to causing the Theft or Accidental Damage.
Cosmetic damage
  • where it does not affect the operation, function or safety of the Eyewear.
  • Any claim arising from abuse, misuse or neglect of the Eyewear.
    **Please see the Product Disclosure Statement for the full list of General Exclusions

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